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Bybit CEO unveils AI masterplan: clients and internal ops go full robo!

Bybit CEO unveils AI masterplan: clients and internal ops go full robo!

Date: 2025-04-23 12:55:23 | By Rupert Langley

Bybit CEO Drops Bombshell: AI is Revolutionizing the Crypto Exchange!

Hold onto your hats, folks! Bybit's CEO just spilled the beans on how they're using AI to shake things up, both inside the company and for their users. It's like a tech revolution, and we're all invited to the party!

Listen up, crypto fans! Exchanges are going all-in on AI, and Bybit is leading the charge. On April 23, CEO Ben Zhou dropped some serious knowledge on how they're using AI to make their platform better for everyone. It's like they're building a rocket ship, and AI is the fuel!

So, how is Bybit blending crypto and AI? Let me break it down for you, straight from the CEO's X post:
For Clients
1. CryptoLens: This bad boy uses AI to give you a 360-degree analysis of any project you're curious about. It's like having a super-smart friend who knows everything about crypto communities, fundamentals, and more!

Get this: Bybit's got a tool called CryptoLens that's like a secret weapon for users. It'll dig deep into any crypto project, whether it's on Bybit or not, and give you the lowdown on everything from tokenomics to social trends. And if you need quick insights and technical analysis, TradeGPT's got your back!

AI Can't Steal the Human Touch: Bybit CEO

But wait, there's more! Bybit's using AI to help their customer support team, too. CEO Zhou admits that AI can't completely replace humans (thank goodness!), but it can handle a whopping 80% of user inquiries. That's like having a super-efficient robot assistant!

"I don't believe AI can ever replace humans, especially when people want to talk to someone about a complaint. But we can make AI smarter by giving it the right tools and security to answer those tricky questions," Zhou said. It's like having the best of both worlds!

Inside Bybit, AI is working its magic across the board. From development and testing to translation and legal support, it's like a Swiss Army knife for the company. They're using AI to translate communications into over 20 languages, cranking out more than 30 translations a day. Talk about breaking down barriers!

And get this: Bybit's legal team has an AI sidekick called AiLegal that helps them whip up contract templates and other docs. Plus, like any tech-savvy company, they're using AI to develop and test new features, making sure their products roll out smoother than a freshly paved road.

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